The training builds on the content of the introductory training course for process management. It presents the function and role of process managers in the various phases of a process cycle. Particular focus is placed on how process managers can guide and support process mapping, identify potential for improvement in processes, and bring process participants up to the same level of knowledge.

Benefits: Participants will...

• understand the function of the role of “process manager” in the various phases of the process cycle
• be able to initiate and support a process assessment, taking into account different perspectives on a process 
• be able to identify weaknesses and potential for improvement in a process and initiate process optimizations
• be able to counter skeptics and bring all process participants to the same level of knowledge

Language: German

Target group: Employees of TU Darmstadt and RMU partner universities

Further Information and registration: Here