The tasks of a team assistant are varied, and the challenge of trying to please everyone is considerable. Every day, you have to juggle a wide range of tasks and deal with a variety of personalities. This requires a high degree of organizational skills, people skills, assertiveness, and confidence.

Benefit:

Learn 

• how to clearly define and communicate your role
• how to master even difficult situations with confidence and charm
• how to strengthen your assertiveness so that you are perceived as an equal

Contents:

• The role and tasks of the team assistant
• How to optimize collaboration
• How to communicate and argue clearly and unambiguously
• Dealing with different personalities

Language: German

Target group: Employees of Johannes Gutenberg University Mainz and RMU partner universities